The saga over whether HMRC will axe its tax helpline continues to rumble on, with the latest
comments suggesting it may still close after all.
HMRC had to back down from a proposal that would see the Self-Assessment line closed from 8 April to 30 September, following widespread pressure and then
the intervention of Chancellor Jeremy Hunt.
In the latest twist though, Jim Harra, HMRC’s chief executive, has refused to rule out future helpline cuts. Speaking to
The Treasury
Select Committee in late April, he said the time-limited closure…